Refund and Returns Policy

We offer a refund/ exchange on any products purchased at Skills Publishing Online as long as the required conditions below are fulfilled.

Change of Mind Returns:
You return the item within 28 days of purchase with your original Skills Mail Order Bookshop receipt.
The item is in resaleable condition including that:
– the item is return posted with the same protective cardboard backing and bubble wrap for books
– DVDs or CDs are unopened and are unplayed
Cost of shipping item to or from customer is not refundable

Faulty Product Returns:
Skills Mail Order Bookshop will replace or refund any product which is faulty or is not of merchantable quality.
Please call (02) 4759 2844 before shipping item back for Freepost address.

Subscription Cancellations:
Refunds will be for the rest of the remaining copies from the date of cancellation.

For further details contact Skills Mail Order Bookshop
on (02) 4759 2844 or by mail:
Skills Publishing
PO Box 514
Hazelbrook NSW 2779

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